Taken from ehow
Posted by Charlotte Attorney
1.
Step 1
Create a policy. Establishing a cancellation policy and making it known to patients will lead to fewer cancellations. Making patients aware of the policy, especially new patients, is an important part in minimizing cancellations, according to Dental-tribune.com. Appointments should include the complete date, the starting time, and the length of the appointment.
2.
Step 2
Schedule a realistic and feasible number of appointments. Overbooking results from cancellations and patients who do not show up. Although a patient may need several follow-up procedures and appointments, don't book them all at the same time.
3.
Step 3
Confirm appointments at least 48 hours before the scheduled time. Confirmation calls are necessary to minimize the number of cancellations. Speaking directly to a patient is best so that messages are not missed. Alternate ways of reaching the patient are also a good way to minimize cancellations. Emails, texts, and reminder appointment postcards can also be sent to ensure that the patient has not forgotten the appointment date and time.
4.
Step 4
Incorporate a scheduling system that is computerized. A computerized system can help fill cancellations quickly, as well as help keep track of the entire schedule. Computer scheduling programs can include lists of patients that can come in sooner, and can find patients to fill gaps in the schedule. These programs also allow printing of the schedule for each room.
5.
Step 5
Fill in cancellations quickly. If a patient cancels in advance, the spot should be filled quickly so it is not forgotten about. Computer systems help with completing this. Calls should be made to patients that can possibly make the cancellation time.
Read more: How to Minimize Cancellations in the Dental Office | eHow.com http://www.ehow.com/how_5514303_minimize-cancellations-dental-office.html#ixzz0rUxJOcUc
Monday, June 21, 2010
Thursday, June 17, 2010
Quick Ways To Boost Profits
Posted by
Written byBusiness Town
Quick Ways To Boost Profits!
"Too often in business we get trapped into equating sales with profits. Yet there are many other ways you can dramatically impact your profitability!"
Underpricing Kills Profits!
Many small businesses have thinner profit margins than larger firms do because they tend to underprice their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
For years we credited much of the success of our best-selling resume book, Resumes That Knock 'em Dead, to its relatively low $7.95 price. But my sales manager insisted we could charge more, so when we brought out a new edition, I nervously increased the price by 25 percent to $9.95. What happened to sales? Unit sales surged over 20 percent. Total revenue soared 50 percent, and profits skyrocketed!
Still unsure about raising prices? Remember, you can always cut them back. A Chinese restaurant I eat at has rolled the price of its lunch buffet back and forth like a Ping-Pong ball, between $5.95 and $6.25, four times over the last two years.
Is The Marketing Working?
You've probably heard the familiar maxim: "Twenty percent of my advertising brings in 80 percent of my business, but I don't know which 20 percent!" Well, I bet that in your business there is at least one marketing expense that you have a strong suspicion isn't carrying its weight--so cut it and see what happens!
One year I tried cutting three-quarters of the promotional budget for my leading book. What happened? The sales continued to creep upward, and the profit margin of the entire company jumped markedly higher.
It's often by eliminating the marketing expenses previously considered most sacred that you gain the most. For example, in the book industry many of the leading publishers have recently stopped participating in the annual national trade show--it simply was costing them too much money for too little return.
The Easiest Way To Profits
Let's say your overall profit margin is 5 percent--not an uncommon level for many smaller firms. But if you can cut your costs by just 5 percent, your profit will double. On the other hand, to get the same increase by boosting sales, you would have to increase sales by 100 percent. Chances are that cutting costs just a little bit would be a lot easier.
To attack your costs take a look at every single expense item starting with the biggest items! Get competitive bids for every product and every service that you buy!
Remember, despite what they may teach you at business school, there is no such thing as fixed costs! Often lease rates, mortgage rates, and utility rates can be negotiated downward, especially if the market has shifted.
Review Your Product Mix!
A seasoned banker once told me about a firm with several highly profitable divisions and one marginally profitable division. The company sold the marginally profitable division, and suddenly the performance of the remaining divisions dramatically improved!
I've tried this! It works! When the economy around Boston hit rock bottom in the late 1980s, I closed my job-advertising newspaper-which was 50 percent of our revenue the previous year. By being able to put all of my energy into the other part of my business-book publishing-it took off, and revenue doubled, more than making up for the newspaper closing.
Even a marginal business or product line that isn't losing money is draining resources-time and focus. Close it and move on!
Outsource Judiciously
One of the battle cries in business today is to determine the one thing that your business does best, become even better at it, and outsource absolutely everything else. There is certainly a lot to be said for taking a careful look at every function in your business and asking yourself if you should outsource it. But take a hard look at the numbers before you decide to jump on the outsource bandwagon!
For example, we hoped that by outsourcing the warehousing of our books to our printer in the Midwest we could save lots of money in freight costs. But a careful analysis showed that we would save almost nothing in freight costs and that outsourcing would have nearly doubled our warehouse and handling costs.
* Source Streetwise Business Tips
Written byBusiness Town
Quick Ways To Boost Profits!
"Too often in business we get trapped into equating sales with profits. Yet there are many other ways you can dramatically impact your profitability!"
Underpricing Kills Profits!
Many small businesses have thinner profit margins than larger firms do because they tend to underprice their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
For years we credited much of the success of our best-selling resume book, Resumes That Knock 'em Dead, to its relatively low $7.95 price. But my sales manager insisted we could charge more, so when we brought out a new edition, I nervously increased the price by 25 percent to $9.95. What happened to sales? Unit sales surged over 20 percent. Total revenue soared 50 percent, and profits skyrocketed!
Still unsure about raising prices? Remember, you can always cut them back. A Chinese restaurant I eat at has rolled the price of its lunch buffet back and forth like a Ping-Pong ball, between $5.95 and $6.25, four times over the last two years.
Is The Marketing Working?
You've probably heard the familiar maxim: "Twenty percent of my advertising brings in 80 percent of my business, but I don't know which 20 percent!" Well, I bet that in your business there is at least one marketing expense that you have a strong suspicion isn't carrying its weight--so cut it and see what happens!
One year I tried cutting three-quarters of the promotional budget for my leading book. What happened? The sales continued to creep upward, and the profit margin of the entire company jumped markedly higher.
It's often by eliminating the marketing expenses previously considered most sacred that you gain the most. For example, in the book industry many of the leading publishers have recently stopped participating in the annual national trade show--it simply was costing them too much money for too little return.
The Easiest Way To Profits
Let's say your overall profit margin is 5 percent--not an uncommon level for many smaller firms. But if you can cut your costs by just 5 percent, your profit will double. On the other hand, to get the same increase by boosting sales, you would have to increase sales by 100 percent. Chances are that cutting costs just a little bit would be a lot easier.
To attack your costs take a look at every single expense item starting with the biggest items! Get competitive bids for every product and every service that you buy!
Remember, despite what they may teach you at business school, there is no such thing as fixed costs! Often lease rates, mortgage rates, and utility rates can be negotiated downward, especially if the market has shifted.
Review Your Product Mix!
A seasoned banker once told me about a firm with several highly profitable divisions and one marginally profitable division. The company sold the marginally profitable division, and suddenly the performance of the remaining divisions dramatically improved!
I've tried this! It works! When the economy around Boston hit rock bottom in the late 1980s, I closed my job-advertising newspaper-which was 50 percent of our revenue the previous year. By being able to put all of my energy into the other part of my business-book publishing-it took off, and revenue doubled, more than making up for the newspaper closing.
Even a marginal business or product line that isn't losing money is draining resources-time and focus. Close it and move on!
Outsource Judiciously
One of the battle cries in business today is to determine the one thing that your business does best, become even better at it, and outsource absolutely everything else. There is certainly a lot to be said for taking a careful look at every function in your business and asking yourself if you should outsource it. But take a hard look at the numbers before you decide to jump on the outsource bandwagon!
For example, we hoped that by outsourcing the warehousing of our books to our printer in the Midwest we could save lots of money in freight costs. But a careful analysis showed that we would save almost nothing in freight costs and that outsourcing would have nearly doubled our warehouse and handling costs.
* Source Streetwise Business Tips
Wednesday, June 9, 2010
Value your services
written by
All other professionals doctors, architects, engineers, accountants, ect all charge for consultations. So why should you give your time away for free?
I know you generate more leads when you offer free consults but are those leads genuine? Are these people going to hire you?
Today many people feel as though legal services should free. When they are willing to pay for amenities such as hair, skin, nails, surgeries, the movies. Why then do people have a warped view that you as a legal professional do not deserve to be compensated?
In a consultation you are generally evaluating some one's unique situation and providing them with some level advice. Like a doctor you are diagnosing that particular client's problem or needs. So why is that not compensable?
I am by no means saying that you shouldn't do pro bono work. But you can not base your entire practice on pro bono work! You are not legal aid and you have overhead and bills to pay (including those student loans you took out to get to this point).
Don't sell yourself short! Your services are valuable and must be earned fair and square~!
All other professionals doctors, architects, engineers, accountants, ect all charge for consultations. So why should you give your time away for free?
I know you generate more leads when you offer free consults but are those leads genuine? Are these people going to hire you?
Today many people feel as though legal services should free. When they are willing to pay for amenities such as hair, skin, nails, surgeries, the movies. Why then do people have a warped view that you as a legal professional do not deserve to be compensated?
In a consultation you are generally evaluating some one's unique situation and providing them with some level advice. Like a doctor you are diagnosing that particular client's problem or needs. So why is that not compensable?
I am by no means saying that you shouldn't do pro bono work. But you can not base your entire practice on pro bono work! You are not legal aid and you have overhead and bills to pay (including those student loans you took out to get to this point).
Don't sell yourself short! Your services are valuable and must be earned fair and square~!
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